|
|
|
IDDBA and LearnSomething present
Cheese: Product Knowledge for Retail
Staff 
| With the average supermarket carrying
more than 100 types of cheese, it's no surprise that consumers can
get overwhelmed by their choices. Trained associates can help.
Cheese: Product Knowledge for Retail Staff creates educated
associates who approach their jobs more skillfully. Customers enjoy an
enhanced in-store experience—leading to higher register rings and
greater store and brand loyalty.
Cheese: Product Knowledge for Retail Staff is an interactive online
course that consists of seven modules:
|
|
- Cheese Basics gives an overview of basic cheese types and best-selling
cheeses—American, Swiss, Muenster, Provolone, and Cheddar.
- Soft Cheese covers Feta, Brie, Fresh Mozzarella, Chevre, Queso Blanco,
and Queso Fresco.
- Semi-Soft Cheese covers Mozzarella, Havarti, Monterey Jack, Port
Salut, and Limburger.
- Semi-Hard Cheese teaches about specialty Cheddar, Baby Swiss, Emmental,
Gouda, Edam, and Colby/Colby Jack
- Hard Cheese discusses Parmesan, Parmigiano-Reggiano, Romano, Pecorino
Romano, Gruyère, and Appenzeller.
|
- Blue Cheese covers Blue, Creamy Blue, Gorgonzola, Roquefort,
and Stilton.
- Putting It All Together – Cheese uses a customer
interaction scenario to help associates apply their knowledge for higher
sales.
|
Cheese: Product Knowledge for Retail Staff
offers associates guidance on how to put different cheeses to their best
uses. In the table below, associates can roll over the different categories
to learn serving ideas.
Cheese: Product Knowledge for Retail Staff
is a companion to the successful customer service module Prepare
to Serve: Product Solutions for Customers, Fresh Perishable Foods and
part of the Prepare to Sell — Fresh Perishable
Foods series.
Click here
to email a LearnSomething staff member about setting up a portal or
integrating the
course(s) with your Learning Management System.
Order the cheese course by clicking
here.
|
For more information about Cheese: Product Knowledge for Retail Staff
and the rest of the Prepare to Sell
— Fresh Perishable Foods series, contact IDDBA or LearnSomething
staff.
|