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Develop your staff using IDDBA Job Guides. They are FREE, easy to use, on-the-job training resources. Timely, practical topics educate staff about products you sell and ways to efficiently work in in-store environments. Knowledge and confidence go hand-in-hand. And everyone wins, especially your customers, when your employees are fully engaged.

IDDBA Job Guides can be:

  • used in new hire orientation and on-the-job training
  • posted on employee bulletin boards
  • compiled in a binder so employees can refer to them again and again
  • given to associates during department sales huddles
  • downloaded/accessed on Windows-based scales or hand-held training devices.

Featured Job Guide

Featured Job Guide

Cake Layers
What turns any even into a celebration? Cake! And when you're talking about cake, start off with layers. This Job Guide gives you a primer on six of the most popular.

English version        Spanish version


Complete Listing of Job Guide PDFs

Bakery: Production Methods
       English version       Spanish version

Bakery: Bread Shapes
       English version       Spanish Version

Bakery: Bread Types
       English version       Spanish Version

Bakery: Chocolate Production
       English version       Spanish version

Bakery: Donut Shapes
       English version       Spanish version

Bakery: Donut Types
       English version       Spanish version

Bakery: Types of Chocolate
       English version       Spanish version

Bakery: Food Pairings

Cakes: Cake Layers
       English version       Spanish version

Cakes: Cakes Shapes & Servings (in English units)
       English version       Spanish version

Cakes: Cakes Shapes & Servings (in metric units)
       English version       Spanish version

Cakes: Specialty Cakes
       English version       Spanish version

Cakes: Icing
       English version       Spanish Version

Cheese: Aging Terminology

Cheese: Brie

Cheese: Blue Cheese Pairing Guide

Cheese: Food Pairings

Cheese: Hard Cheese Pairing Guide

Cheese: Semi Hard Cheese Pairing Guide 1

Cheese: Semi Hard Cheese Pairing Guide 2

Cheese: Semi Hard Cheese Pairing Guide 3

Cheese: Semi Soft Cheese Pairing Guide

Cheese: Simple Recipe Concepts

Cheese: Soft Cheese Overview

Cheese: Soft Cheese Pairing Guide

Cheese: Taste Terminology

Customer Service: A G.R.E.A.T. Way to Sell

Customer Service: Apologize. Listen. Fix.

Customer Service: Body Language

Customer Service: Building Customer Loyalty

Customer Service: Building Sales

Customer Service: Dealing with Upset Customers
       high resolution       low resolution

Customer Service: Greet. Share. Thank.

Customer Service: Suggestive Selling
       high resolution       low resolution

Deli: Beef
       high resolution       low resolution

Deli: Deli Sandwiches

Deli: Food Pairings

Deli: Ham
       high resolution       low resolution

Deli: Olive Background

Deli: Olive Types

Deli: Prepared Foods Production

Deli: Simple Sandwich Recipes

Deli: Slicing Guidelines

Deli: Turkey
       high resolution       low resolution

Department Success: Reducing Shrink

Department Success: Sign Management and Effective Communication
       high resolution       low resolution

Department Success: Understanding Profit
       high resolution       low resolution

Food Safety: Analog Thermometer Calibration

Food Safety: Bakery Storage Guidelines
       English version       Spanish version

Food Safety: Cold TCS Rotation
       English version       Spanish version

Food Safety: Deli Slicing Meat Storage
       English version       Spanish version

Food Safety: Digital Thermometer Calibration

Food Safety: FAT TOM

Food Safety: FIFO Product Rotation
       English version       Spanish version

Food Safety: Hot TCS Rotation
       English version       Spanish version

Food Safety: How to Wash Hands
       English version       Spanish version

Food Safety: Listeria Basics
       English version       Spanish version

Food Safety: Personal Hygiene
       English version       Spanish version

Food Safety: Proper Chilling & Holding
       English version       Spanish version

Food Safety: Proper Cooking, Holding, & Reheating
       English version       Spanish version

Food Safety: Receiving
       English version       Spanish version

Food Safety: Sensitive Ingredients -- Cross-Contamination
       English version       Spanish version

Food Safety: Sensitive Ingredients -- Gluten
       English version       Spanish version

Food Safety: Sensitive Ingredients -- Lactose
       English version       Spanish version

Food Safety: Sensitive Ingredients -- Sugar

Food Safety: Sensitive Ingredients in the Bakery
       English version       Spanish version

Food Safety: Sensitive Ingredients in the Deli
       English version       Spanish version

Food Safety: Understanding Sensitive Ingredients
       English version       Spanish version

Food Safety: When to Wash Hands
       English version       Spanish version

Health & Wellness: Organic & Natural

Merchandising: Elements of Case Merchandising
       high resolution       low resolution

Merchandising: Successful Cross-Merchandising
       high resolution       low resolution

Training Tips: Cheese Cutting Charts

Training Tips: Dietary Fats: Clarifying an Age-Old Issue

Training Tips: Kosher

Disclaimer: The information presented in all our Job Guides (including IDDBA & YOU Training Tips) has been compiled from sources and documents believed to be reliable and represents the best professional judgment of the International Dairy-Deli-Bakery Association (IDDBA). However, the accuracy of the information presented is not guaranteed, nor is any responsibility assumed or implied, by IDDBA for any damage or loss resulting from inaccuracies or omissions.

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