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    IDDBA Job Guides - Management / Operations
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Free, downloadable, on-the-job training guides.

Featured Job Guide

Featured Management / Operations Job Guide

Department Success: Understanding Profit
Understanding Profit covers the basic economic principles behind sales and how your department makes money. Understanding the relationship between turnover and mark-up can help your associates understand promotions and make appropriate suggestions to customers seeking advice.

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Complete Listing of Management / Operations Job Guide PDFs

Customer Service: A G.R.E.A.T. Way to Sell

Department Success: Reducing Shrink

Department Success: Sign Management and Effective Communication
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Department Success: Understanding Profit
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Disclaimer: The information presented in all our Job Guides (including IDDBA & YOU Training Tips) has been compiled from sources and documents believed to be reliable and represents the best professional judgment of the International Dairy-Deli-Bakery Association (IDDBA). However, the accuracy of the information presented is not guaranteed, nor is any responsibility assumed or implied, by IDDBA for any damage or loss resulting from inaccuracies or omissions.

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