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Top > Bakery Department Training > Customer Service 101 (VHS) |
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Customer Service 101 (VHS)Member Price: $15
Non-Member Price: $50
Members save: $35
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Customer Service 101 (VHS) Description
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Customer Service 101
Customers who feel welcome and important, not an interruption, are customers
for life.
Customers for life buy a lot of product. This video teaches how to:
- build repeat business by treating customers as important guests
- increase sales by focusing on customers, not co-workers
- maximize productivity by serving multiple customers and closing sales
Completion Time: 15 minutes
Components: Video
Click here to
view or print the Service U brochure from PDF format
You will
need Adobe® Acrobat® Reader 3.0 or
higher to view or print this document.
For more information, please contact IDDBA's Education Department at (608) 238-7908, or
education@iddba.org
The full series is available on DVD format
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IDDBA: The essential resource for dairy, deli, and bakery
professionals
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