Workbook Downloads

In-Store Bakery Product Knowledge shows you how to delight customers with bakery product information. It's one of your most important roles. This training will build your confidence and your bakery expertise.

IDDBA Job Guides

Develop your staff using IDDBA Job Guides, downloadable, 1 page, 4 color PDF downloads. They are FREE, easy to use, on-the-job training resources. Timely, practical topics educate staff about products you sell and ways to efficiently work in in-store environments.

myIDDBA Web & Mobile Training

The new myIDDBA Training site is accessible on multiple platforms—smart phones, tablets, desktops, and scales. Supermarket associates will find quick (about 2 minutes) educational programs. Assessments are done via brief final quizzes. Associates' progress can be tracked and a certificate of recognition is available. The training programs are FREE and available for anyone to use.

Prepare to Sell E-Learning

Prepare to Sell™ — Fresh Perishable Foods is an interactive online training series that enables supermarket perishable department associates to increase sales in their departments (and throughout the store) by providing knowledgeable solutions for customers' meal needs. Associates test out new skills in online simulated interactions before taking them to the sales floor.

In Cheese: Product Knowledge for Retail Staff and Deli Meat : Product Knowledge for Retail Staff employees learn to converse easily with customers about selected deli meats and cheeses.