General Session
The Secrets to Success: Through Leadership
Dennis Snow crafted his passion for excellent customer service through his 20 years with Walt Disney World, and his Disney Traditions program through Disney University is universally recognized as a benchmark in corporate training. As a consultant, trainer speaker and author he has worked with clients all over the work to help organizations achieve higher levels of leadership, employee development and customer service.
Dennis is dedicated to helping others achieve high level goals and has a unique way of inspiring people to utilize easily accessible tools to do so. You can find his wisdom in many industry publications and in two best-selling business books, Lessons from a Mouse and Unleashing Excellence. Dennis is leading a Saturday Session deep-dive as well as a General Session presentation on Monday, June 6th where he will go into the key strategies of creating the foundations for the culture of service excellence from the inside-out of your organization.