G.R.E.A.T. Customer Engagement: Course 2

G.R.E.A.T. Customer Engagement: Course 2

G.R.E.A.T. Customer Engagement
Course 2: Great Expectations of You

Customers have great expectations of you. They trust you’ll put together their order with the utmost care, accuracy, and speed. They expect a cheerful, friendly attitude and product advocacy that’s second to none. This establishes trust and ensures new business.
You’ll see how simple and engaging it is to meet and surpass customers’ expectations when you:

  • Greet
  • Recognize needs
  • Explore preferences
  • Advocate products
  • Thank the customer


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