Training

Cheese Department Training

Free Online and Mobile Training in English and Spanish

Over 70 training modules for retail associates working in fresh departments.

Visit training.iddba.org

A quiz follows the completion of each course. Users can track their quiz scores and generate a certificate of completion by creating an optional site account.

Cheese Department Featured Job Guide
Cheese Simple Recipe Concepts

Cheese Simple Recipe Concepts
One element of providing great customer service in your cheese department is helping our customers get the most out of the cheeses they buy—the most flavor and the most enjoyment. Providing customers with simple recipes or pairing ideas is one way to make the most of the opportunity. Keep a few ideas top of mind while you assist customers. When the opportunity arises, pass along an idea.

All Cheese Department Job Guides
Cheese Department Featured Workbook
Successful Service Department Management Series

Successful Service Department Management Series

The Successful Service Department Management Series has been designed specifically for deli, bakery, and cheese department managers. Its purpose is to provide you with the information you need to manage your department successfully. Whether you are a newcomer to management or an experienced veteran, this free series will help you become an effective and efficient manager of your department.

Based on your needs, you may choose which of the six free courses you complete, but to get the full benefit of the series we recommend that you take one course per week in the order we've provided and complete each Skills Enrichment Activity (SEA) that accompanies each course. However, you can customize this based on your available training time, what works best for you, and the needs of your business.

What You'll Learn

  • How to determine profit, margin, and gross margin in your department and its products.
  • How to use merchandising techniques to increase sales in your department.
  • How to explain the sources of shrink and how to reduce it.
  • How to write an effective order.
  • How to read department profit & loss statements knowledgeably.
  • How to write a department schedule that maximizes customer service and profitability.
  • How to build employee motivation through training and communication.

All Cheese Department Workbooks