Training

Product Knowledge Job Guides

Free, downloadable, on-the-job training guides.
 
Aging Terminology

Aging Terminology

Cheese aging, also called ripening, curing, or affinage, develops the distinctive flavor and texture of cheese. This Job Guide explains what the aging terms mean and gives examples of cheeses under each term.

Blue Cheese Pairing Guide

Blue Cheese Pairing Guide
There are many uses for Blue cheeses in the kitchen and on menus, from appetizers, salads, and snacks, to cooked dishes and desserts. Generally, the strong flavor of Blue cheeses pairs well with strong-flavored foods and beverages; milder-flavored cheeses are compatible with milder-flavored wines, beers, and foods. As we outlined in our Food Pairings Job Guides, pairings can be based on complementary or contrasting flavors. Most cheeses can be considered savory. Items in red italics are sweet, or contrasting.
The others are complementary pairing suggestions.

Bread Shapes

Bread Shapes

Many breads are formed in distinctive shapes that are as much a part of their character as their flavor. Here are a few of the most common shapes you'll find sold in the in-store bakery.

Bread Types

Bread Types
Most breads can be categorized as pan breads or hearth breads. However, some breads may be difficult to classify because they exhibit characteristics of more than one category. For example, rye breads can be pan breads or hearth breads. The examples in this document are intended to be general guidelines only.

Brie

Brie
Brie is named after the French province of La Brie, east of Paris. Its exact origins are unknown, but Brie first appeared more than 1,000 years ago. It is very similar to another soft cheese—Camembert. Today, many fine Bries are made in the U.S. in addition to France.

Cake Shapes & Servings (English Units)

Cake Shapes & Servings (English Units)
Learn the proper cake-cutting techniques based on cake size and style.

Cake Shapes & Servings (Metric Units)

Cake Shapes & Servings (Metric Units)
Learn the proper cake-cutting techniques based on cake size and style.

Cheese: Taste Terminology

Cheese: Taste Terminology
Many factors affect the flavor of cheese. The type of milk used, the animals’ feed, and the techniques of the cheese maker all combine to make the individual versions of cheese varieties unique. In other words, there are many Cheddar cheeses—although they are similar in many ways, each version provides the consumer with a unique flavor and texture profile. In addition, keep in mind that the characteristics of cheeses change with serving temperature, age, and other conditions.

Chocolate Production

Chocolate Production
Sometimes chocolate, either sold as an ingredient or as a confectionery, may offer you points of distinction to help you sell these bakery items. Learn about chocolate. Then find out what types of chocolate products you sell. Understand why some may be signature products for your department.

Deli Meats—Beef

Deli Meats—Beef
Learn about the traits and varieties of common beef deli meats, along with handling tips, serving ideas, and key selling points.

Deli Meats—Ham

Deli Meats—Ham
Learn about the traits and varieties of common ham deli meats, along with handling tips, serving ideas, and key selling points.

Deli Meats—Turkey (Low Res)

Deli Meats—Turkey
Learn about the varieties and flavors of turkey deli meats, along with handling tips, serving ideas, and key selling points.

Deli Sandwiches

Deli Sandwiches
There are hundreds of different sandwiches sold in delis across the country. There may be regional differences in these basic sandwiches.

Donut Shapes

Donut Shapes
Get informed on the various types of donut shapes and varieties.

Donut Types

Donut Types
Learn the difference between cake donuts and yeast donuts.

Elements of Case Merchandising

Elements of Case Merchandising
Learn valuable tips on ways to boost your display case merchandising and capture the attention of your shoppers.

Food Pairings

Food Pairings
When customers buy a product like meat, cheese, bread, or even cake, they probably aren’t planning to eat it by itself. You can help your store ring up more sales by helping customers find additional products that pair well with their selections. To figure out what foods pair well with each other, it helps to know a little science. 

Hard Cheese Pairing Guide

Hard Cheese Pairing Guide
There are many uses for hard cheeses in the kitchen and on menus, from appetizers, salads, and snacks, to cooked dishes and desserts. Generally, the strong flavor of hard cheeses pairs well with strong-flavored foods and beverages; milder-flavored cheeses are compatible with milder-flavored wines, beers, and foods. As we outlined in our Food Pairings Job Guides, pairings can be based on complementary or contrasting flavors. Most cheeses can be considered savory. Items in red italics are sweet, or contrasting. The others are complementary pairing suggestions.

Icing

Icing
Get acquainted with the variety and types of icings, their flavors, uses, and how to store them.

Olive Background

Olive Background
Olives have been cultivated since 6000 B.C. The first olive trees were brought to the Americas around 1500. Olives are cultivated worldwide in optimum climates, but 93% of olives come from the Mediterranean area. Olives are also cultivated in California, but about 90% of Californian production is processed into olive oil.

Olive Types

Olive Types
Become familiar with the various varieties of olives found in delis, including descriptions, tastes, and uses.

Organic & Natural

Organic & Natural
Many shoppers are trying to eat more healthfully. Some are implementing whole health solutions, which are diets that promote health and wellness, prevent disease, help cure illnesses, and protect the environment. The diets include foods labeled “organic” and “natural.” Many customers are willing to pay a premium for them because of the perceived health value of these products.
 

Semi Hard Cheese Pairing Guide 1

Semi Hard Cheese Pairing Guide 1
There are many uses for semi hard cheeses in the kitchen and on menus, from appetizers, salads, and snacks, to cooked dishes and desserts. Generally, the stronger flavor of semi hard cheeses pairs well with stronger-flavored foods and beverages; milder cheeses are compatible with milder-flavored wines, beers, and foods. As we outlined in our Food Pairings Job Guides, pairings can be based on complementary or contrasting flavors. Most cheeses can be considered savory. Items in red italics are sweet, or contrasting. The others are complementary pairing suggestions. American, Baby Swiss, Cheddar, Colby/Colby Jack.

Semi Hard Cheese Pairing Guide 2

Semi Hard Cheese Pairing Guide 2
There are many uses for semi hard cheeses in the kitchen and on menus, from appetizers, salads, and snacks, to cooked dishes and desserts. Generally, the stronger flavor of semi hard cheeses pairs well with stronger-flavored foods and beverages; milder cheeses are compatible with milder-flavored wines, beers, and foods. As we outlined in our Food Pairings Job Guides, pairings can be based on complementary or contrasting flavors. Most cheeses can be considered savory. Items in red italics are sweet, or contrasting. The others are complementary pairing suggestions. Edam, Emmental, Gouda
 

Semi Hard Cheese Pairing Guide 3

Semi Hard Cheese Pairing Guide 3
There are many uses for semi hard cheeses in the kitchen and on menus, from appetizers, salads, and snacks, to cooked dishes and desserts. Generally, the stronger flavor of semi hard cheeses pairs well with stronger-flavored foods and beverages; milder cheeses are compatible with milder-flavored wines, beers, and foods. As we outlined in our Food Pairings Job Guides, pairings can be based on complementary or contrasting flavors. Most cheeses can be considered savory. Items in red italics are sweet, or contrasting. The others are complementary pairing suggestions. Muenster, Provolone, Swiss

Semi Soft Cheese Pairing Guide

Semi Soft Cheese Pairing Guide
There are many uses for semi soft cheeses in the kitchen and on menus, from appetizers, salads, and snacks, to cooked dishes and desserts. Generally, the mild flavor of semi soft cheeses pairs well with mild-flavored foods and beverages; stronger-flavored cheeses are compatible with stronger-flavored wines, beers, and foods. As we outlined in our Food Pairings Job Guides, pairings can be based on complementary or contrasting flavors. Most cheeses can be considered savory. Items in red italics are sweet, or contrasting. The others are complementary pairing suggestions.

 

Soft Cheese Overview

Soft Cheese Overview
Soft Cheese Overview

Soft Cheese Pairing Guide

Soft Cheese Pairing Guide
There are many uses for soft cheeses in the kitchen and on menus, from appetizers, salads, and snacks, to cooked dishes and desserts. Generally, the mild flavor of soft  cheeses pairs well with mild-flavored foods and beverages; stronger-flavored cheeses are compatible with stronger-flavored wines, beers, and foods. As we outlined inour Food Pairings Job Guides, pairings can be based on complementary or contrasting flavors. Most cheeses can be considered savory. Items in red italics are sweet, or contrasting. The others are complementary pairing suggestions.

Specialty Cakes

Specialty Cakes
Learn about the many types of specialty cakes commonly found in in-store bakeries, such German chocolate cake, carrot cake, and Black Forest cake.

Successful Cross-Merchandising

Successful Cross-Merchandising
Cross-merchandising can really help shine the spotlight on your department giving you the sales you need while giving customers the experience they desire, and that’s a success for everyone!

Training Tips: Kosher

Training Tips: Kosher
An ever-increasing number of consumers look for kosher certification. Jews, Muslims, and members of some other religious groups eat kosher food, as do many vegetarians, people with food allergies or intolerances, and a large percentage of consumers who just think kosher foods are better or safer. When you understand a bit about kosher food, you can serve these customers better.

Types of Chocolate

Types of Chocolate
Learn the traits and characteristics of dark, milk, and white chocolate.

Understanding Fresh Food Allergens

Understanding Fresh Food Allergens
The number of shoppers who have food allergies is increasing. Humans can be allergic to any kind of food, but eight food groups are responsible for 90% of food allergies. You can remember these eight food groups by remembering Food Problems Will Send The Emergency Medical Service

Disclaimer: The information presented in all our Job Guides (including IDDBA & YOU Training Tips) has been compiled from sources and documents believed to be reliable and represents the best professional judgment of the International Dairy-Deli-Bakery Association (IDDBA). However, the accuracy of the information presented is not guaranteed, nor is any responsibility assumed or implied, by IDDBA for any damage or loss resulting from inaccuracies or omissions.