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IDDBA Training

Empower Your Team with IDDBA Training

A knowledgeable team is the key to a profitable and well-run department. That's why IDDBA provides online tools to give your employees the confidence they need in product knowledge, food safety, and customer service. Our comprehensive training site offers a variety of resources—from videos and job guides to workbooks and assessments—to support associates and managers across the industry.

 Whether you're a retailer, supplier, or broker, we have the resources to help your entire team grow, leading to company-wide success. Access our valuable content for both members and non-members by signing in to the training site.

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Explore Courses

Access professional development for every level of your business, from entry-level associates to C-suite.

Explore Courses

Professional development training is available to all IDDBA member company employees.

Featured Offerings

Become a member to get special access to trainings!

Cake Decorating Course

This course contains 7 modules as a comprehensive overview of cake decorating. This introduction to cake decorating will prepare new employees for meaningful customer interaction and also offers a helpful refresh for any team member. Content covered: base icing, icing, writing practice, lettering, shells and borders, stems and flowers, and pre-made decorations.

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SafeMark® Food Safety Training

IDDBA members receive a discount on SafeMark® Food Handler and Food Protection Manager Training. Retail members may apply for SafeMark® training reimbursement through IDDBA’s Food Safety Certification Reimbursement Program. Visit the page to learn about eligibility requirements or email fscrp@iddba.org for more info.

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Spanish Job Guides, Courses, Workbooks

IDDBA Training is an opportunity for all levels of retailer or supplier associates to learn and grow within their current position and prepare for the next. Associates of all levels are encouraged to use these courses, job guides, and workbooks to learn about, or refresh their knowledge in, bakery, cake decorating, specialty cheese, deli meats, food safety, and department management.

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Soft Skills

IDDBA has partnered with Dale Carnegie to bring members a wide range of online and in-person professional development courses at a discounted rate! Empower yourself and your team to achieve your goals in leadership, presentation, sales, and customer service by learning the essential Dale Carnegie skills.

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Need Help?

IDDBA Training has great support built right in! Just click on the question mark in the blue circle located in the bottom right of your screen. If you need further assistance, please reach out to IDDBA Education Team at education@iddba.org, or call us at (608) 310-5000 during the hours of 8 am - 4:30 pm CT (excludes holidays and weekends).